https://myedwin.com/uk/blog/Practical notes for UK independents on missed calls, quotes, follow-ups and working smarter with an AI assistant, from the My Edwin team.en-GBhttps://myedwin.com/uk/blog/nudge-a-quiet-client-quote.htmlhttps://myedwin.com/uk/blog/nudge-a-quiet-client-quote.htmlMon, 12 Oct 2026 08:00:00 +0000A practical guide for UK sole traders and small businesses on nudging a client who hasn't replied to a quote, plus how Edwin can do it for you.https://myedwin.com/uk/blog/chase-a-late-payment-keep-the-client.htmlhttps://myedwin.com/uk/blog/chase-a-late-payment-keep-the-client.htmlSun, 11 Oct 2026 08:00:00 +0000A calm way to chase an overdue payment from a business customer, three messages that escalate gently, and what the law lets you add.https://myedwin.com/uk/blog/openai-dots-small-business.htmlhttps://myedwin.com/uk/blog/openai-dots-small-business.htmlMon, 05 Oct 2026 08:00:00 +0000OpenAI's new Dots keep working while your laptop is closed. Here is what they do, what to check before you rely on one, and where Edwin fits.https://myedwin.com/uk/blog/missed-calls-cost-tradespeople-jobs.htmlhttps://myedwin.com/uk/blog/missed-calls-cost-tradespeople-jobs.htmlFri, 18 Sep 2026 08:00:00 +0000When you're up a ladder or under a sink, the phone doesn't stop ringing. Here's what a missed call actually costs an independent tradesperson, and why answering it isn't the whole fix.https://myedwin.com/uk/blog/quote-on-site-visit.htmlhttps://myedwin.com/uk/blog/quote-on-site-visit.htmlThu, 17 Sep 2026 08:00:00 +0000Most quotes get written hours later, from memory. Here's why writing them during the visit itself changes how often they get accepted, and how much gets left out.https://myedwin.com/uk/blog/eu-ai-act-small-business.htmlhttps://myedwin.com/uk/blog/eu-ai-act-small-business.htmlWed, 16 Sep 2026 08:00:00 +0000Since August 2026, any AI that interacts with people has to say so. Here's what that means in plain terms if you're an independent tradesperson letting software talk to your clients.https://myedwin.com/uk/blog/juggling-phone-email-calendar.htmlhttps://myedwin.com/uk/blog/juggling-phone-email-calendar.htmlTue, 15 Sep 2026 08:00:00 +0000A missed call gets handled. The follow-up email doesn't get written. The calendar doesn't get updated. Here's what falls through when nothing is watching the whole loop.